Last Thursday Birmingham’s ICC was the meeting place for the motoring industry’s best businesses, teams, individuals and products for the 2020 Automotive Management Awards gala dinner. After a challenging 2019, the awards ceremony was a great way to see who had overcome difficult times to excel in their fields and who are best placed looking forward to 2020 and beyond. We are proud to announce that Alexanders were not only chosen as finalists but won the 2020 AM Award for Best Used Car Dealership (Independent).
The judging panel were impressed with not only our excellent customer reviews, particularly where premium customers have higher expectations, but also our increasingly strong sales figures over the past financial year and ability to increase margins and profitability despite tough economic times. The core values of the close-knit Alexanders team and the focus on customer experience was singled out as a standout highlight of the ‘Alexanders Way’ and a contributing factor to the success of the business.
They were also impressed by our dedicated buying team, hand sourcing and selecting individual cars for our stock from previous customers, existing relationships or referrals rather than through car auctions. Also our strong focus on the next 12 months towards our marketing and social media presence to grow the Alexanders brand even further and reach a wider audience for the business.
We would like to take this opportunity to thank all of our customers for their continued support and excellent reviews received about their Alexanders experiences, whether purchasing a new car, selling us your existing vehicle or using our aftersales department for maintenance and servicing. We would not be where we are today without all of you and hope to continue to improve and grow as a business into the future.
Read more about our AM 2020 Best Used Car Dealership award win and the comments from the Automotive Management judges via their website by clicking below:
Read more about the awards here: